Home / Executive Security Consultants Customer Reviews

Executive Security Consultants Customer Reviews

Absolutely pleased with Executive Security Consultants!  Doug and Chris went above and beyond getting our new security system installed on a weekend right before the holidays.  No up-selling  or over-selling.  They were up front about what we needed and had our system going in no time flat.  The monitoring app is simple to use and provides the desired amount of detail.  We really appreciate being able to arm or disarm the system remotely.  This company is 100% professional. – Craig S


We have always had a great experience with Doug and the team.  They are very quick to respond to questions or concerns.  I highly recommend contacting them for your alarm needs. – Kevin Hosty


Doug is so awesome!! He helped me over the phone even though he does not service in my area (I am in Seattle). Doug was so personable and helped me with the information I needed. I really appreciated him talking the time to help me even though its would not benefit him. – S Yee


Great experience with my dad’s place so we decided to get it for home. I love that they tell you exactly what you need and not try to sell anything extra. The service is also great – I like the app and the fact that the technology is relatively new/advanced. They are also extremely easy to get in touch with, which is one of the big selling points too. I feel confident that our home will be taken care of and I’m glad we went with them. I will definitely recommend them to friends and family. –Parag Amin


Executive Security Consultants not only save you money, they are extremely professional from the owner Doug Huey to the technician that installed the equipment. Highly recommend Executive Security Consultants over all the national companies that quite frankly could care less about your business. –Brian Kocak


Executive has been great over the years helping me with two houses. They are not pushy and the response time is good. –Andrew Bursh


Executive Security’s owner, office staff and technicians are all professional, reliable and pleasant to work with. The service and products are a good value for the money. I highly recommend them. –Jane Edwards


Manuel Perez arrived early (?!), was thorough and very knowledgeable. –Thelma Brooks


Local company, very affordable, great service. Very responsive, install went great. Very happy with our experience thus far. –AAF 01


We can’t say enough nice things about Doug and Executive Security Consultants. Doug came out to assess or home and provided a comprehensive and competitive estimate. His associate completed the installation as agreed and even went to the hardware store to purchase a new z-wave thermostat when the one I had purchased didn’t work. That is great service. Our alarm system, thermostat, and lights are now all controlled from our phones, giving me piece of mind and protection for my family. I highly recommend them. –Jerrold Deleget


Chris was very helpful with the installation and instructing us on how to use the system. –Chelsea Norris


We just had our security system installed and I could not be more pleased with the installation and service! They were so courteous and helpful with walking me through the system as well as setting up and using the corresponding app to control my system using my phone. I HIGHLY recommend them!!! –Sarah Silver


These guys are the best! Getting the alarm system set up was super easy and convenient. They are quick and very responsive when we have questions or need changes. I would highly recommend them to anyone. –Camp Bow Wow Grandview Heights


We have been most happy with our decision to use Executive Security Consultants from the initial presentation, to the installation by Chris, to the monitoring we have received. First class all the way! We would highly recommend this company and, in fact, have already done so. –Jan Maddox


The Executive Security Consultants have been providing our home protection for many years now. They have exceptional customer service and install a quality product at a great price. They answer all our questions and take great care of us. They have always kept up with technology and continually exceed our expectations. I wouldn’t go anywhere else for my security needs and would highly recommend them! –Frank S


Doug and his teams are fantastic. Why shop around when you have worlds best customer service?? –Brent Raber


Chris was fantastic on the install. And the customer service has been fantastic. I am so happy to have their expertise keeping my business secure. I up graded to the “remote control” that uses a phone app. So happy to be able to set alarm and set thermostat! –Anita Gastaldo


Installation was pain free! Staff was also very helpful and professional. –Shawn Dorsey


Working with ESC, has been awesome! They set up quickly and conveniently and best of all, have your back within seconds. I’ve had no issues with my system and an effortless transition into my leaving the house and coming home. Best part, gives me peace of mind for the people I care about at home when I’m gone or getting a good night sleep! –Brett Stefan


Amazing customer service! We’ve never felt more secure. Thanks! A++ –Nicholas Damiani


Quick friendly response. –Ryan Wheaton


The technician was courteous, knowledgeable and efficient. –Scott Shane


Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. –Jeff Stamps


I cannot say enough good things about ESC. They are a high quality, small company that cares about their clients and it shows. Every time I’ve had a conversation or face to face meeting with anyone from the company, I feel like I’m talking to a family member. Everyone is so kind and they really go the extra mile to explain things thoroughly so you understand what you’re getting and how your system works. Top notch company that I will and have recommended to anyone who has or wants an alarm system. –Jennifer Beck


Right on it , very nice and quick to respond. Very easy to work and understand , I feel really safe having the system. –Stephanie Mccolley


Doug and his team of professionals truly set the bar for the industry. Friendly, willingness to go above and beyond, and competitive pricing! –Joseph S


The team at Executive Security Consultants was extremely professional on all levels of the business. The customer service was A+ no matter who I spoke with. Since land lines are outdated and I don’t want to pay for one, I never thought I would be able to have home security. When I saw Executive Security Consultants was able to offer me service with my cell phone, I was amazed! I would highly recommend them to all my friends and family. –David K.


ESC has been an excellent partner in keeping my family and home safe. The Operations center are very polite and professional, but very serious about security and authenticating customers. Doug and his company really do place customers first. –Larry Morey


There is no reason to use ADT or any of the other fatcats if you live in Columbus. These guys are great all around. Fare pricing, quality hardware, and quality hardware. I have used them for 7 years so far. I recently upgraded to their cellular system and it is fantastic. Chris, who did the installation was on time, installed it quickly, and is a joy to deal with. They also do all the installations and monitoring themselves, instead of outsourcing it to other companies. Highly recommended. –Chris Forbes


I feel so safe having Executive Security Consultants as my security providers — they set up my system on short notice on the day that I moved into my house and took much care to ensure that I felt safe. I would 100% recommend them to anyone looking – and they’re pricing is competitive with all other providers (I did a lot of research). –Azure-Dee Patrick


Executive Security is a professionally run local Columbus-area home security company with high standards, latest technology, smartphone app, and personalized customer service. I would recommend them to anyone serious about a home security system and quality customer service. –Lisa


Install and upgrade was on time and finished quickly. We were given complete operating instructions and the price is reasonable. –John Griffin


We have used Executive Security Consultants at our home for a few years. They have always been a pleasure to work with. We recently had a system installed at our company and they have been great. Highly recommended and I would choose Executive Security Consultants first for all your security needs! –Carla Denisova


I have had a lot of experience with various home security service companies over the years. Researching and choosing the home security that is right for you can be a daunting task. I found Executive Security Consultants (ESC) to be outstanding. The owner of the company discussed my home security needs over the phone and then met with me at my home to finalize the details. The security professionals at ESC appear to have my best interests in mind and their in-house installation team is neat, prompt, courteous and knowledgeable. The up front cost for ESC to install my home security system AND the monthly monitoring fees are far less expensive than I found with the national providers who describe themselves as but seldom seem to deliver “full service.” ESC provided and installed everything that I needed and left nothing to DIY. ESC is a local, central Ohio company that I can count on when I need service or support in the future. In short, I highly recommend ESC for your consideration if you are looking for a home security service company. –David


Very friendly. Quality system with good service at an affordable price. We would definitely recommend ESC to friends and family. –Amanda Roderick


Great service. Always prompt to answer questions or provide support. –Nancy Cloutier


We put off getting a security system for our home because we thought it would be expensive. And we weren’t sure we would understand how to use it. The cost is minor and we quickly learned to use the system. Executive Security Consultants made it easy. Thanks! –francoise bartram


I love Executive Security Consultants. Doug and his staff are top notch. They have more experience, wisdom, and capability than anyone in the Columbus security and surveillance industry. I can say this honestly because I’ve known ESC for over 15 years and I used to compete with them when I was a commercial manager at ADT. –Roy Holcombe


We are very happy with the friendly and professional manner. We also feel we received the best coverage for our family. –marie gallagher


Very knowledgeable salesperson/installer. Very courteous and precise in what he did. –Larry Mcvay


Excellent work and service! –Tonya Stewart


Customer service is great. Security app is easy to use and efficient! –Bea Many


The process (sales & installation) has been professional, thorough, and personalized. –Chris Petersen


We are very happy with ESC!!! Doug was great to work with and even updated our current system. We had ATT for years, but it doesn’t look like we will be going back to them…..Great job ESC!!! –mike colucci


wood had the alarm installed last year. From the quotation to installation it has been a good experience. –David Mckinnon


It has been a pleasure to be a customer. I have been with Executive Securities for over 5 years and have been very pleased with the service. –Shari Baith


Nice equipment and good monthly price. –Chris Brooks


Excellent service, timely and affordable! –Sarah Berlin Moore


Excellent –Jim Bourne


It’s been something like 12 years that we’ve used ESC, 4th house now and never disappointed. When we need something, an upgrade or changes, Doug talks to us personally. Installs are always professional with no complaints ever! Prices are competitive and I personally like supporting local business! Would always recommend and have many times! –Tim Coleman


Doug Huey was a friend of my wife’s family for years, and by coincidence, we ran into Doug at the Home and Garden Show a few years ago. My wife and I had been looking into security systems, and we checked out Executive Security’s booth. We liked what we saw and made an appointment for a security inspection. Doug made some great suggestions on the how’s and why’s of what should be installed, and the rest is history. Great system at a fair price and the monitoring is second to none! –Steve Woods


Great company to deal with. Very fair on price and if you have any needs or concerns they are taken care of in a timely and professional manner. Would recommend this company to anyone! –
Dee Krieger
 


Client for over 20 years! Very reliable service and excellent employees in all areas of the business. Doug has developed a very customer oriented service company who relate to people and provide the services you would expect. –Robert Stacoffe


A HUGE thank you to Doug and his wonderful team for our new system. It is state of the art and Doug made sure we got exactly what we needed for our home. Everyone was so friendly and professional from the sales call to the install. All our questions were answered fully and they were ON TIME for every appointment. I will always highly recommend Executive Security Consultants to family and friends! The best in the city. –Nancy Hutchison


Without hesitation, I recommend Executive Security Consultants! They are ready to provide comprehensive services from installation to customer service! If you are not using this service you are missing an opportunity! –Julie Stein 


We have worked with Executive Security Consultants monitoring and protecting our home for 6 years now. This family-owned business has always been great to work with, and I know that they have the safety of my family as their top priority. I always recommend Executive Security Consultants to my friends and family!! –Lisa Bruce Wilson


The Executive Security Consultants have provided security and monitoring in our house for close to 20 years. They’re great to work with, very responsive and have made necessary changes as we’ve changed things in our house (e.g., new windows). I would highly recommend this local based company! –Roni Curry Rowe


I have their system installed since 2001 for my mother who lives in Springfield OH. She feels safer and this gives me peace of mind knowing my elderly mother has a first line of defense that can be dispatched immediately to police, fire or medics. –Dean Truman


The Executive Security Consultants have been providing our home protection for nearly 10 years. They have exceptional customer service and installed a quality product at a great price. They answer all our questions and take great care of us. I wouldn’t go anywhere else and would highly recommend them! –Frank Shomper


Great service I’ve had the company as my security provider for years! Switched from another larger company that was annually raising rates! –Cameron Piatt


A wonderful and dependable company. Excellent and quick repair service. Highly recommend this company. –Vera Kramer


We have been with Executive Security for 15 years. This firm is reliable, knowledgeable, prompt and customer focused on. Highly recommended. –Grace Backus Jones


Very Professional and reasonably priced. I am a dedicated customer for sure. Thx Doug! –Dee Miller 


We had stopped our landline and needed another way for the system to communicate with the central station. We called in and a serviceman was sent quickly. He installed the necessary equipment in a short time, and he answered some other questions we had about our system. The only thing we did not like was having to sign a contract for 3years. We have been customers for over 4years already, the system works great, response time is great, and any employees we have had contact with have been great. Doug has always been easy to reach and answer any questions we may have. –Angela C.


If you are considering a security system you will discover a very professional team!  Doug, the owner, came out to explain the systems that are available and how they should be installed.  I am very pleased with the system, especially the idea that I can add on devices that are sold in hardware stores in Columbus such as door locks, home lights, or a thermostat that can be controlled via the Phone app with which I can also view my security cameras! –Norman H.

Questions? We’ve Got Simple Answers 614-481-3222

614-481-3222
Get Help Now
close slider